To get connected to me remotely please go to the following website: http://medicinebuttecomputers.com/remote-assistance.php
Once there scroll down and you’ll see an arrow or a join button next to your name. Click it. You’ll then receive a popup asking you to run a program called elsinore. Click ok, yes, run, or allow on that popup. You’ll then likely get one more pop up asking you to allow the program to make changes. Again click yes.
Works best using internet explorer. If using google chrome it will download a file at the bottom left called elsinore which you’ll have to click to open and then click run.
Last but not least I’ll need the password to logon to windows if you have one in case I need to restart the computer. I can do all of that remotely.